Exam Centre Terms and Conditions
Syllabus/Subject/Unit/Option Codes
You
will find Syllabus/Unit Code/Option Codes on each subject specification on the
relevant Examination Board sites.
Please ensure you give the exact title of each module/unit and its entry code,
as per the specifications.
Please note that it is your responsibility to provide us with the correct codes
as London Exam Centre cannot be held responsible for any mistakes made on the registration
form.
Please state the tier (Higher or Foundation) for GCSE/IGCSE exams if applicable
to your subject.
Entry Fee and Deadline(s)
Our
aim at London Exam Centre is to keep prices competitive whilst taking into account any
changes to the exam system and regulations.
Candidates must submit their entries in an accurate and timely way to enable
London Exam Centre to issue statements of entry and examination results on time. Any entry
submission that does not comply with entry rules will be rejected.
London Exam Centre actively encourages candidates to submit their entries on time. This
avoids incurring additional costs and allows us sufficient time to review the
entry.
Candidates should be aware that London Exam Centre may refuse late and very late entries for
some qualifications. This will happen if there is a risk to the integrity and
security of the examination or assessment, in the processing of timely results.
The
Late Exam Entry Deadline for all qualifications begins to apply from the start
of February. Very Late Fees will apply from the start of March. For precise Late
Fee and Very Late Fee dates, contact the Exams Officer. Double or Triple exam
fee rates are charged for Late Fees or Very Late Fees. Please see further
information under our ‘Fees and Deadlines’ section of our website.
Once the entry deadline has passed, we can attempt to register you with the exam
board. However, for very late entries, if the exam board does not accept a
candidate’s entry, London Exam Centre will update the candidate within 48 hours.
The
table below provides key information on entry terminology:
|
Term used in Ts and Cs |
Definition of Term used |
|
Entry Deadline |
The final date that entries can be received and processed by London Exam Centre
Learning without incurring additional charges. |
|
Late Fee Date |
The date from which all entries and amendments will incur a Late Fee
charge. The Late Fee is equivalent to 2 times the Entry Fee for that
qualification (or unit). |
|
Very Late Fee Date |
The date from which all entries and amendments will incur a very
Late Fee charge. The Very Late Fee is equivalent to 3 times the
Entry Fee for that qualification (or unit). Please note, any
application processed at/after this stage can still be withdrawn
subject to T&C’s BUT no refunds will be issued. |
Statement of Entry
A
Statement of Entry will be given to candidates once the registration and payment
have been processed. Candidates must check this carefully for any errors and
notify the examination officer at London Exam Centre as soon as possible.
For
convenience, an individual examination timetable will also be issued to the
candidate. If a candidate is registered for two examinations and they clash on
the timetable (i.e., same day and time), then the candidate will take one
examination after the other. They will be given a short break between exams and
will be supervised by centre staff.
Please note, for all examinations taken at London Exam Centre, candidates must bring their
Statement of Entry and photo identification (passport/driver’s license); these
will be checked by the invigilator before the exam.
Chargeable Amendments
London Exam Centre can change the personal details for candidates entered for exam
qualifications, up to the Certificate Printing Deadlines at an additional charge
of £35.
If
a candidate’s personal details are amended after the Certificate Printing
Deadlines, a charge will be applied to reflect the additional time and materials
required to issue a revised certificate. Please note that personal details may
only be amended up to 12 months after certificate issue. If candidates wish to
amend personal details after this date, they will need to follow the replacement
certificate process.
Entry Withdrawal
A full refund (minus admin fee of 10%) is available if cancelled before the standard entry deadline.
After the first entry deadline, candidates cannot receive a refund for any
absences or withdrawal from exams, for any reason. Refunds will not be issued,
and you may incur a further admin fee.
Candidates may withdraw their exam registration before the first entry deadline
of the exam entry; however, this will incur a charge/deduction of £25 per entry.
There is no refund given for any withdrawal from Late Fee Entries or Very Late
Fee Entries, for any reason.
Re-Marking
If
you feel your paper was not marked correctly, you can request to have it
remarked. This is referred to as ‘Reviews of Results’ (RoR). There are options
when it comes to remarking:
\n
- A clerical check – where the paper is checked
to see if any marks were missed during counting. An examiner will review the
paper/recording again to identify genuine marking errors or unreasonable
marking.
It
is important to note that your grade can go down as well as up.
A
review is the standard speed service for any student.
If
the student has a university place pending, we advise that you request a
priority review of marking (summer series only).
You
can request these services for individual units or components.
We
at London Exam Centre charge an administration fee plus the exam boards’ fee for carrying
out the review of marking; for this service, fees can vary depending on the exam
board.
You
can only request a review of marking once for a paper. To do this, fill in the
student written consent form on our website (Post Results Services Booklet June
2018), and keep it for six months after the outcome of the enquiry or subsequent
appeal.
Re-Marking Timescale
Priority review of marking (Service P2): Up to 15 days
Review of marking (Service 2): Up to 20 days
Clerical check (Service 1): Up to 10 days
The
exam board will email our administrator. In the unlikely event that your outcome
is a change of two grades or more, you can ask for feedback from certain exam
boards.
London Exam Centre’s Exams Officer can request for the exam board to return your marked
question paper, on your behalf. This service is sometimes called an ‘Access to
Script’ request, which comes at an additional cost.
All
correspondence relating to the above should be sent to: exams@londonexamcentre.co.uk